Online Shield

Over the years we have learned that financial security is one of the most valuable benefits of safe and sustainable networking.

Let’s be clear: no global network can provide 100% financial guarantee for its members, because the freight forwarding industry does not operate in a static environment – it is dynamic, fast-changing, and often unpredictable.

In this reality, the ONLINE WORLD CARGO NETWORK ensures trust and reliability through comprehensive company verification and continuous monitoring. This way, members can connect with partners who meet the highest standards of professionalism and integrity.

To support this mission, we developed the ONLINE Shield system, designed to combine robust safety components with the flexibility needed in today’s global trade. Thanks to its solid foundations and community-driven approach, it has become one of the strongest and most reliable financial protection frameworks in the entire industry.

Within ONLINE WORLD CARGO NETWORK, financial security 
is not just a feature – it is the shared value that unites all members.
 

Join Our Network!

What is Online Shield?

ONLINE Shield is the financial and trust-protection system of the network. It consists of:

  • comprehensive and verifiable pre-screening security checks, and
  • the ONLINE Freight Invoice Protection system (OFIP).

Both have been developed to ensure the highest level of security for ONLINE WORLD CARGO NETWORK members and to meet the real needs of an ever-changing industry.

Powerful.  Simple.  Secure.

Powerful – strong and reliable information from two solid sources.

  • As part of the ONLINE Shield verification process, we analyze your company background details as a registering member both in your current state and up to three years back through the Creditsafe Credit Report (Creditsafe – The Global Business Intelligence Experts).
  • In addition, we assess your business behavior – communication style, cooperation activity, and reliability – through reference checks with at least two active business partners you have engaged with in the past three years.


Simple – one common fund, broad financial security.

  • Contributions from members are pooled into the ONLINE WORLD solidarity fund, ensuring financial security for all participating members on a stable and sustainable basis.
     

Secure – significant, and growing year by year.

  • Every year, ONLINE WORLD CARGO NETWORK reviews reported claims up to March 31st, to determine how much the invoice protection level can be increased for the following year – never reduced compared to the base year (current base year: 2024).
  • The OFIP system provides financial compensation for overdue, unpaid freight invoices generated by any participating ONLINE WORLD CARGO NETWORK member during the membership period.
ONLINE WORLD – Membership & Protection Overview
 
Membership Fee
Protection Fee
Total Coverage
Notes
Cosmos
1,950 USD / member / office / ONLINE YEAR
Included (mandatory)
Up to 120,000 USD
Full OFIP protection, covers Stars + Galaxy + Cosmos invoices
Galaxy
590 USD / member / office / ONLINE YEAR
+250 USD (optional)
Up to 120,000 USD
Flexible OFIP protection, covers Cosmos + Galaxy invoices
 
TOTAL PAYMENT UP TO 120.000 USD per 1 EASY YEAR

ONLINE WORLD Cosmos Network members pay a membership fee that includes the OFIP fee, making participation in the protection system mandatory. The fee is 1,950 USD per member / per office / per ONLINE Year.

  • The protection lasts for as long as the Galaxy Network membership is active – starting from the day the fee is received in the official ONLINE WORLD Account, until the last day of the membership period.
  • The OFIP system (not an insurance policy) provides outstanding financial safety for Cosmos members during their membership, covering overdue unpaid freight invoices issued by any Stars, Galaxy, or Cosmos members – provided all conditions are met (see: OFIP Conditions and Guidelines).

ONLINE WORLD Galaxy Network members pay a membership fee of 590 USD per member / per office / per ONLINE Year, with the option to secure their freight invoices for an additional 250 USD.

  • The protection lasts for as long as the System membership is active – starting from the day the membership fee and the protection fee are received in the official ONLINE WORLD Account, until the last day of the membership period.
  • The OFIP system provides financial safety for participating System members during their membership, covering overdue unpaid invoices issued by Galaxy or Cosmos members – again provided that all conditions are met (see: OFIP Conditions and Guidelines).
Information to membership

1. The ONLINE Shield is available for ONLINE WORLD Cosmos and ONLINE WORLD Galaxy members only, who have paid the full Cosmos Network membership fee or the Galaxy Network membership fee plus the extra protection fee for the agreed period.

2. Membership in the ONLINE WORLD Cosmos or Galaxy Network applies to registered offices only.

3. Fees for additional domestic offices are determined on the basis of individual agreements, while the OFIP protection system also applies to these offices.

4. One ONLINE WORLD Year = 13 months.
• Membership can only be considered continuous if the fee for the next period is paid before the previous period ends.
• Continuity requires that the last day of the current membership period and the first day of the next period follow one another without interruption.

Why is this important?

If a member pays the membership fee for the next period late, the payment date becomes the official beginning of the next invoice protection period. Any unpaid invoices incurred during the interim gap* are not eligible for compensation, even if the fee is later paid retroactively.

5. In ONLINE WORLD CARGO NETWORK, there is no fixed shipping credit policy.

EFIP system conditions and guidelines

If any unpaid freight invoice becomes officially reported to the ONLINE WORLD CARGO NETWORK, the following commitments apply:

1. Principles

The purpose of ONLINE WORLD CARGO NETWORK is to achieve the peaceful resolution of cases, committed to resolving disputes between parties fairly, transparently, and as quickly as possible.

2. Mediation and Compensation

   • We provide mediation between the parties and, if conditions are met, undertake responsibility for the payment of valid claims related to unpaid freight invoices.
   • Compensation applies only if the invoice meets the requirements below.

2.1. Eligibility

   • Only invoices over 60 calendar days overdue, incurred during the membership period, are considered.
   • The creditor must inform ONLINE WORLD CARGO NETWORK within 30 calendar days after the 60-day deadline via official email, describing the case and attaching proof (invoice, correspondence, etc.).

2.2. Procedure

   • Upon notification, ONLINE WORLD CARGO NETWORK issues an official notice to the debtor, urging settlement, and informs all members of the network.
   • The debtor must provide proof of payment within 10 calendar days, and the creditor must confirm receipt.
   • If unresolved, a second notice is issued, and the debtor’s membership is temporarily suspended.
   • If all efforts fail, the case is redirected through official legal channels.
   • Each year, by March 31st, ONLINE WORLD CARGO NETWORK reviews all reported unpaid invoices.
   • If claims are legitimate, compensation is approved and transferred in USD within 10 working days, including bank fees.
   • Legal cases may extend the process until resolution.

2.3. Invoice Requirements

Invoices must:
   1. Include the word Invoice and an official number.
   2. Include issuer/receiver names, addresses, and tax IDs.
   3. Include issue date and payment deadline.
   4. Describe the freight forwarding service and quantity.
   5. Include taxes/tax rates in accordance with local rules.
   6. State the total amount due (and note if partial).
   7. Only the net amount is considered for compensation.
   8. Relate directly to freight forwarding services.
   9. Relate to services tied to shipment documents.
   10. Be officially reported.
   11. Be verified solely under ONLINE WORLD CARGO NETWORK jurisdiction; external assistance may be requested if needed.

3. Local Legislation

Different countries may have different invoicing rules. Local regulations always apply.

4. Offsetting

The claim amount is reduced by any counter-claims or charges owed by the creditor to the debtor.

5. Exclusions

Compensation may be denied in the following cases:
   • Invoice not uploaded to the ONLINE Invoicing System 
   • Missing shipment documents in the ONLINE Shipping System 
   • Lack of cooperation or communication.
   • Losses covered by third-party insurance.
   • Fraudulent or exaggerated claims.
   • Lost/damaged cargo or natural disasters.
   • Negative involvement of intermediaries between members.
   • Banking administration mistakes.
   • Legal/regulatory changes affecting compensation.
   • Cybercrime.

6. Non-continuous Membership

Unpaid invoices incurred during any membership gap are not eligible for compensation, even if fees are later paid retroactively.

7. Obligation to Report

If ONLINE WORLD CARGO NETWORK is not officially informed about an unpaid invoice, the creditor cannot claim compensation from the ONLINE Shield fund.

Miscellaneous information

1. The OFIP service applies exclusively to unpaid freight invoices issued between members of the ONLINE WORLD CARGO NETWORK.
2. Network members are advised to remain informed and aware of their fellow members.
3. ONLINE WORLD CARGO NETWORK cannot be held responsible if any member fails to meet its obligations to another member of the network.
4. Compensation payments of approved claims will be paid directly to the parties involved in the disputed case, once the entire compensation process has been completed.
5. ONLINE WORLD CARGO NETWORK cannot be held responsible if a Cosmos, Galaxy, or Stars member fails to meet its obligations to another member (within any level of the network) or to third parties.
6. ONLINE WORLD CARGO NETWORK may employ a legitimate international debt collection agency to enforce valid claims.
7. ONE LOG WORLD Cargo Kft. (Address: H-1152 Budapest, Illyés Gyula utca 2–4. A. ép.) is the company that operates the ONLINE WORLD CARGO NETWORK and is consequently the beneficiary of the membership and protection payments.
8. In case of legal disputes, the official EU authorities in Brussels provide assistance.
9. By accepting the ONLINE Shield document, you acknowledge and agree that you have read, understood, and accepted the terms and conditions described above.